Why now
AI is as transformative as the internet. Today's AI moment looks a lot like the early 2000s internet era, and in the next 5-10 years AI will be treated as critical business infrastructure.
About
Founder-led. Ops-obsessed.
Palmetto Intelligence is a founder-led AI and automation consultancy. We do not sell seats to a platform. We build the specific automation your operation needs using your existing systems.
You get direct access to the person designing and building your system. Senior-level build quality without big-agency overhead.
Our approach
Practical automation. Real results.Our approach
Most AI companies sell a vision. We sell measurable outcomes. Every engagement starts with your actual workflows, including edge cases and messy operational realities.
We integrate with existing systems including Microsoft 365, databases, vendor portals, email, and spreadsheets.
We use AI where it improves reliability: document extraction, classification, and routing. Every AI component includes guardrails, validation, and human escalation paths.
The result is automation you can trust, not a black box that requires babysitting.
Adoption is part of delivery. We train your team on practical AI usage and on the exact workflows we implement so people can run, troubleshoot, and improve automation with confidence.
Our non-negotiables
These are built into every engagement, not treated as optional.
- Logging and audit trails on every process
- Least-privilege access by default
- Human escalation path for every exception
- No silent failures
- Clear documentation at handoff
- Monitoring and alerting built in
Why Palmetto Intelligence
Ops-First, Systems-Minded
Built around edge cases, approvals, and auditability, not demos that break in production.
Practical AI
AI used as a tool inside a controlled workflow for extraction, classification, and routing.
Human-in-the-Loop by Design
Automation handles standard cases while exceptions route cleanly to the right person.
Built to Last
Documentation, monitoring, and handoff so your team can own the system long-term.
Non-Negotiable Standards
Traceability, least-privilege access, and explicit exception handling in every engagement.
Let's talk about your workflows.
No pitch deck required. Just tell us where the friction is and we'll show what is possible.
Book a Call