Privacy Policy

Privacy Policy

Palmetto Intelligence collects only the information needed to respond to inquiries, provide requested services, evaluate automation needs, and improve our website.

Last updated: August 20, 2026

Information we collect

When you contact us, we may collect your name, work email, company name, message details, service interest, and any information you choose to include.

If you use the site chat or forms, we may collect the messages you submit so we can respond and understand what kind of support or workflow help you need.

We collect browser and device type, normalized pages viewed, referral and campaign source, coarse country or region, clicks, form starts, engagement time, and the order of pages visited. We do not put email addresses in analytics cookies or capture form values, chat text, or page content.

How we use information

We use information to respond to requests, schedule conversations, provide services, support clients, troubleshoot issues, and maintain website security.

We may also use website and advertising data to understand which services people are interested in and to improve the relevance of our paid traffic campaigns.

We do not sell personal information. We may share limited information with service providers that help us operate the website, process inquiries, run analytics, manage advertising, or deliver client work.

We may also disclose information when required by law, to protect our rights, or to prevent abuse of our website or services.

Cookies, advertising, and analytics

Our first-party analytics uses opaque browser and session cookies to estimate unique browsers, sessions, journeys, and conversions. A click from an email we sent may be connected to the resulting website session so we can understand that journey. Google and Meta advertising tags may also measure traffic and campaign performance.

We honor Global Privacy Control and Do Not Track signals. You can also disable measurement for this browser below; doing so clears our analytics identifiers and suppresses our Google and Meta tags.

Retention and choices

Detailed website journeys and email-linked attribution are retained for up to 24 months. Approximate geography comes from an IP lookup performed in memory; we do not retain the raw IP address in general website analytics. Inquiry and client information may follow separate business, legal, security, and service retention requirements.

To ask about your information, request an update, or request deletion where legally available, contact us at info@palmettointelligence.com.

Your analytics choice

Use this control to change measurement for this browser. The choice remains until you change it or clear browser cookies.

Questions?

Contact Palmetto Intelligence at info@palmettointelligence.com.