Founder-led technical review
You talk with someone who can understand the systems, not just route a ticket.
Business IT Support Assessment
Get a practical review of the technology your team depends on: Microsoft 365, users, devices, networks, backups, security basics, vendors, and recurring IT support issues.
You talk with someone who can understand the systems, not just route a ticket.
The assessment focuses on what reduces downtime, risk, and operational drag.
You get clear next steps for support, cleanup, security basics, and workflow improvement.
What We Review
Many IT problems come from small recurring issues that never get organized: access gaps, inconsistent device setup, weak backup confidence, vendor confusion, and support requests that interrupt everyone. The assessment turns those symptoms into a practical next-step plan.
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We focus on the systems your team touches every day, then improve the repeated manual work around those systems when automation is the right answer.
Day-to-day help for users, devices, Microsoft 365, email, printers, vendors, and recurring technology issues.
Account setup, permissions, shared mailboxes, security defaults, MFA, email cleanup, and practical governance.
A realistic review of endpoint protection, account protection, backups, risky access patterns, and common exposure points.
Troubleshooting and planning for business internet, Wi-Fi coverage, network devices, printers, and core office connectivity.
Check whether important files, systems, and accounts can recover from deletion, hardware failure, or ransomware events.
Identify repetitive inbox, document, reporting, intake, and follow-up work that could be streamlined after IT is stable.
Service Area
Palmetto Intelligence helps local businesses that need a practical technical partner for support, planning, cleanup, and workflow improvement. Many day-to-day issues can be handled remotely, with local context when onsite coordination is needed.
Who It Fits
If email, documents, files, scheduling, billing, client service, field coordination, or reporting depend on technology working reliably, the right IT support relationship matters.
What You Get
A clear picture of the IT issues slowing your team down
A prioritized support path for users, devices, email, security, and vendors
Practical recommendations you can understand before committing to ongoing support
Workflow improvement ideas where automation or AI can remove repetitive work
FAQ
We review your users, devices, Microsoft 365 setup, email, access, backups, security basics, vendors, and recurring support issues. The goal is to identify the highest-impact fixes and whether ongoing support is a fit.
Yes. Palmetto Intelligence supports small and mid-sized businesses that need help with everyday IT operations, Microsoft 365, devices, access, vendors, security basics, and workflow improvements.
Yes. We can help with targeted projects, Microsoft 365 cleanup, documentation, workflow automation, vendor coordination, or overflow support depending on what your internal team needs.
No. We serve Daytona Beach, Volusia County, and nearby Central Florida communities, with remote support available for many day-to-day IT needs.
IT Support Assessment
Request an assessment and we will help you sort the recurring issues, support gaps, security basics, and workflow friction that are slowing the team down.