Business server and network equipment

Business IT Support Assessment

Go from IT headaches to “it just works.”

Get a practical review of the technology your team depends on: Microsoft 365, users, devices, networks, backups, security basics, vendors, and recurring IT support issues.

Managed IT Microsoft 365 Security Basics Workflow Automation

Founder-led technical review

You talk with someone who can understand the systems, not just route a ticket.

Business-first recommendations

The assessment focuses on what reduces downtime, risk, and operational drag.

Practical support path

You get clear next steps for support, cleanup, security basics, and workflow improvement.

What We Review

A clearer picture of your business IT risks, gaps, and support needs.

Many IT problems come from small recurring issues that never get organized: access gaps, inconsistent device setup, weak backup confidence, vendor confusion, and support requests that interrupt everyone. The assessment turns those symptoms into a practical next-step plan.

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IT Services

Managed IT support built around everyday business operations.

We focus on the systems your team touches every day, then improve the repeated manual work around those systems when automation is the right answer.

01

Managed IT Support

Day-to-day help for users, devices, Microsoft 365, email, printers, vendors, and recurring technology issues.

02

Microsoft 365 Administration

Account setup, permissions, shared mailboxes, security defaults, MFA, email cleanup, and practical governance.

03

Security Basics

A realistic review of endpoint protection, account protection, backups, risky access patterns, and common exposure points.

04

Network and Wi-Fi Support

Troubleshooting and planning for business internet, Wi-Fi coverage, network devices, printers, and core office connectivity.

05

Backup and Recovery Planning

Check whether important files, systems, and accounts can recover from deletion, hardware failure, or ransomware events.

06

Workflow Automation

Identify repetitive inbox, document, reporting, intake, and follow-up work that could be streamlined after IT is stable.

Local business office
Local and remote support Volusia County and nearby Central Florida

Service Area

Business IT support for Daytona Beach, Volusia County, and Central Florida.

Palmetto Intelligence helps local businesses that need a practical technical partner for support, planning, cleanup, and workflow improvement. Many day-to-day issues can be handled remotely, with local context when onsite coordination is needed.

Daytona Beach Port Orange Ormond Beach New Smyrna Beach DeLand Deltona Palm Coast Sanford Lake Mary Winter Park Altamonte Springs Oviedo

Who It Fits

For teams where IT issues directly affect daily work.

If email, documents, files, scheduling, billing, client service, field coordination, or reporting depend on technology working reliably, the right IT support relationship matters.

Law offices Professional services Accounting and bookkeeping Property management Construction and trades Medical and wellness offices Local administrative teams Growing small businesses

What You Get

Clear next steps after the assessment.

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A clear picture of the IT issues slowing your team down

A prioritized support path for users, devices, email, security, and vendors

Practical recommendations you can understand before committing to ongoing support

Workflow improvement ideas where automation or AI can remove repetitive work

FAQ

Common IT assessment questions.

What happens during the IT assessment?

We review your users, devices, Microsoft 365 setup, email, access, backups, security basics, vendors, and recurring support issues. The goal is to identify the highest-impact fixes and whether ongoing support is a fit.

Do you provide managed IT services for small businesses?

Yes. Palmetto Intelligence supports small and mid-sized businesses that need help with everyday IT operations, Microsoft 365, devices, access, vendors, security basics, and workflow improvements.

Can you help if we already have some internal IT support?

Yes. We can help with targeted projects, Microsoft 365 cleanup, documentation, workflow automation, vendor coordination, or overflow support depending on what your internal team needs.

Do you only serve Daytona Beach?

No. We serve Daytona Beach, Volusia County, and nearby Central Florida communities, with remote support available for many day-to-day IT needs.

IT Support Assessment

Ready for a more reliable business IT setup?

Request an assessment and we will help you sort the recurring issues, support gaps, security basics, and workflow friction that are slowing the team down.

Request an Assessment